No one knows your business better than you. Where KGPCo has been extremely successful is taking what we do best with distribution services and augmenting your business needs to serve customers while reducing cost and speed to market.
Our approach is simple. We listen.
No one approach will be right for every customer. With that in mind, our goal is to listen to your needs first, then analyze the situation and customize a solution in a way that fits your business model…not ours. KGP has developed an organization that can quickly react to changing business models and sharp enough to anticipate next steps.
KGPCo consulting services put in place the following based on your requirements:
- Dedicated Customer Management Team
- Defined escalation processes
- Full executive commitment
- Exceed customer requirements
- Cost reduction initiatives
- Alternate Sourcing and Secondary Sources
- After-hours support & emergency service with 24 X 7 X 365 coverage
- Disaster Recovery support – Proven processes and immediate support
- Proactive monitoring and reporting of operational performance
- Regular business reviews to manage performance via a balanced scorecard